EquiCanine™ reserves the right to cancel seminars or events 

If the seminar or event is cancelled by EquiCanine™ you will receive a full refund for your registration 

Only withdrawals and requests for a refund for any other reason, than is listed under the exemptions, notified to EquiCanine™ in writing via email (info@equicanine.com.au), will be considered.

EquiCanine™ will:

      - check if there are any dog & handlers on the waiting list.

      - advertise the availability of a working spot in the EquiCanine™ Dog Sports Education and Events Facebook group and on various Facebook pages and groups.

     If a suitable replacement dog & handler approved by EquiCanine™ can be found, you will receive a 50% refund. A $50 administration fee will also apply.

If a replacement dog & handler team cannot be found there will be no refund.

It is recommended that you attempt to find a replacement dog & handler team for your working spot.

Bitches in season are permitted to work in bitches ants at an EquiCanine™ event providing the venue [ermits this to be allowed. 

Exceptions:

Refunds will be given to handlers in the event of:

• The death of the dog prior to the commencement of the EquiCanine™ seminar that you have booked and paid to attend. EquiCanine™ must be notified in writing. A full refund less a $50 administration fee will apply.

• Non-attendance due to your dog being injured and unable to participate on the dates of the EquiCanine™ seminar or event that you have booked and paid to attend. Your written refund request to EquiCanine™ must be accompanied by an official letter from the dogs treating veterinarian. You will recieve a 50% refund of the full fee. A $50 administration fee will apply.

• Non-attendance due to your dog being quarantined because of an infectious disease at the time of the EquiCanine™ seminar or event that you have booked and paid to attend. Your refund request to EquiCanine™ must be accompanied by an official letter from the dogs treating veterinarian. You will recieve a 50% refund of the full fee. A $50 administration fee will apply.

• Non-attendance due to your dog being confirmed to have kennel cough 21 days or less, prior to the commencement of the EquiCanine™ seminar or event that you have booked and paid for. Your refund request must be accompanied by an official letter from the dogs treating veterinarian. You will recieve a 50% refund of the full fee. A $50 administration fee will apply.

EquiCanine™ reserves the right to refuse attendance to any participants who have not paid in full at the time of making a booking for a workiing spot or auditing spot.

Your privacy is important to EquiCanine™. This privacy statement provides information about the personal information that EquiCanine™ collects, and the ways in which EquiCanine™ uses that personal information.

Personal information collection

EquiCanine™ may collect and use the following kinds of personal information:

• information about your use of this website
• information that you provide using for the purpose of registering with the website
• information about transactions carried out over this website;
• information that you provide for the purpose of subscribing to the website services; and
• any other information that you send to EquiCanine™.

Using personal information

EquiCanine™ may use your personal information to:

• administer this website;
• personalize the website for you;
• enable your access to and use of the website services;
• publish information about you on the website;
• send to you products that you purchase;
• supply to you services that you purchase;
• send to you statements and invoices;
• collect payments from you; and
• send you marketing communications.

Where EquiCanine™ discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, EquiCanine™ may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

EquiCanine™ will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

EquiCanine™ will store all the personal information you provide on its secure servers.

Cross-border data transfers

Information that EquiCanine™ collects may be stored and processed in and transferred between any of the countries in which EquiCanine™ operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

By continuing to use this website you agree to such cross-border transfers of personal information.

Updating this statement

EquiCanine™ may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

EquiCanine™ is not responsible for the privacy policies or practices of any third party.

EquiCanine™ has no control over information stored on other sites.  EquiCanine™ does not endorse the content of any such information and will not be responsible for any person's use or reliance on that information. Users of such information do so at their own risk.

Contact EquiCanine™

If you have any questions about this privacy policy or EquiCanine's treatment of your personal information, contact us by clicking here.

By paying for and attending an EquiCanine™ event you are agreeing to the following terms and conditions:

• I accept that all photos and videos taken by EquiCanine™ or by an EquiCanine™ representative at an EquiCanine™ event, remain the property of EquiCanine™
• I give permission for my name and photos to be used and for me to appear in visual and/or audio recordings which can be used in advertisements, documents and other promotional material published by EquiCanine™
• I will handle and train my dogs using only positive reinforcement-based training methods at any EquiCanine™ events
• I accept that any form of aversive or harsh handling will not be tolerated at any EquiCanine™ events
• I will abide by the lead & collars rules for working my dogs in an agility or obedience EquiCanine™ event
• I acknowledge the definition of a slip lead, or a similar style collar and lead, is that it:
  • will open up so that the loop easily slips over the dogs' head
  • will have a stopper that prevents the lead from tightening around the dogs neck
  • will allow 2 - 3 fingers, up to the second knuckles, to be placed perpendicular between the lead and the dogs neck
• I will work my agility dog without a collar or lead when running on course
• I will work my obedience dog in a flat collar and lead
• I will not use an electric collar, e-collar, check collar, choke collar, prong collar, pinch collar, martingale lead or slip lead or similar style lead, that does not have a stopper to prevent tightening around the dogs neck
• I agree to move my dog between the working area and crate/car using either:
  • a standard lead that clips onto the dog's flat collar
  • a slip lead with a stopper that prevents tightening on the dogs neck
  • a correctly fitted standard harness or front attach harness is acceptable
  • 'No pulling' harnesses are not acceptable

• By accessing, browsing or paying for services, downloads, products and/or events from EquiCanine™ you signify your acceptance of the following terms and conditions:
• You agree that EquiCanine™ may hold your details for the purpose of completing your orders, or contacting you regarding your dealings with EquiCanine™
• Privacy Statement
• Email campaigns conducted from servers run by EquiCanine™ conform with the Australian Spam Act 2003
• Information in the EquiCanine™ website is subject to change without notice